It’s the day after Christmas and Iowa’s retail workers are preparing for their busiest day of the year for returns. Consumer advocate Michelle Reinen (RY-nin) says anyone who got a gift they don’t want through online shopping should check to see how best to return the item.

When possible, Reinen says you should get a gift receipt and check with the retailer first on how it handles returns.

If you have a complaint about a company’s return policy, get a hard copy and consider taking it to the Consumer Protection Division of the Iowa Attorney General’s Office.